It seeks to guide the corporate and competitive management of the business group towards the achievement of its long, medium and short term projections and its positioning in the sector, unifying the guidelines and guidelines as directing elements of the organization.
- Transparency and Access to public information
- Attention and services to citizens
- Citizen participation
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Strategic Thinking
We contribute to the harmony of life for a better world.
The purpose aligns with the UN Global Compact's Architecture for a Better World initiative, promoting corporate leadership that balances business objectives with sustainable human development. Based on the 2030 Sustainable Development Goals and universal principles, it seeks to generate well-being for people and the planet through responsible actions and strategic alliances. Harmony, understood as a fair balance between different aspects of life, is key to ensuring stability and equitable coexistence.
We serve responsibly, transparently, and warmly.
We serve: The EPM Group bases its management on an attitude of service, focusing on identifying and satisfying the needs of society to improve people's lives.
Responsibility: EPM employees manage resources with social, economic and environmental awareness, considering their present and future impact.
Transparency: Clarity and honesty in actions and communications strengthen trust and guarantee adequate information.
Warmth: Empathy, respect and kindness guide interaction with society, ensuring accessible and inclusive treatment without discrimination or prejudice.
With efficient and quality utility services for all, inspired and guided by our customers and users, we promote sustainable human development.
At the EPM Group, we understand utility services as essential for well-being and development, including circular economy solutions, energy transition and smart territories. We ensure that we provide these services in compliance with current regulations and our statutes, guaranteeing efficiency, quality and sustainability. Our customers are at the center of our actions; We not only seek to meet their basic needs, but also to generate emotional connections. We work to make our services accessible to all and promote sustainable human development, balancing economic growth, social well-being and environmental sustainability through leadership and collaboration.
Ambitious challenges for 2035
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Quality of Services
Improve the quality of services reflected in the indicators of each business.
Ensure that at least 50% of customers and users maintain a functional and emotional connection with EPM Group companies.
Efficient services
Efficiencies in our operations and conscious use of public services. (2 billion pesos by 2030)
Sustainable universal coverage
100% coverage for water, sanitation, and energy services, and 92% coverage for gas.
Carbon neutrality
Reduce and offset our GHG emissions by 30% to contribute to climate change mitigation.
Value generation
Increase EBITDA obtained in 2023 by 2.5% to achieve positive transformations in the territories where we operate.